How NORNORM works: A step-by-step guide to our office furniture subscription
The process at a glance
DESIGN IN 48 HOURS
Send your floor plan & design requirements
Get a 3D design of your workspace
DELIVERED AS FAST AS 4 WEEKS
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We run a circularity check to secure furniture ready for reuse
Hassle-free delivery & installation included in the service
LIVING WITH THE SERVICE
Experience your new office
Always-on service and support - report issues, request support, and manage your furniture
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Full flexibility with unlimited changes - swap furniture whenever you need
design
We plan your workspace before anything is delivered.
Step 1: Share your floor plans and needs
Tell us what you’re working with. Send your floor plan and a few details about your team, style preferences, and how the space should function. Whether it’s a single zone or a full office, we design around your needs.
Step 2: See your office space in 3D
Review your workspace before you commit. We create a clear 3D layout showing how your office will be furnished. You can review the setup, share it internally, and refine it until it feels right.
setup
We prepare, deliver, and install, end to end.
Step 3: We prepare the circular setup
Furniture ready for reuse. Once the design is approved, we secure furniture from our circular ecosystem. Each piece is checked, prepared, and ready for its next workplace.
Step 4: Delivery and installation
We take care of everything on site. On the agreed date, we deliver, assemble, and install your furniture. Your subscription starts when the office is ready to use.
change
Your workspace evolves as your business changes
Step 5: Move in and start working
A workspace that works from day one. Your office is ready for everyday use, planned around how your team actually works.
Step 6: Always on-service and support
Day-to-day help, built in. Use the NORNORM platform to report issues, request support, and manage your furniture, all without having to coordinate multiple suppliers.
Step 7: Adapt as things change
Utilise NORNORM's flexibility to update your office furniture without starting over. Need more desks, fewer desks, or a new layout? We help redesign and implement changes so your workspace keeps up with your needs.
Step 8: We close the loop
Furniture stays in use, even when plans change. If you end your subscription, we collect the furniture, refurbish it if needed, and recirculate it to anotherbusiness -reducing waste and extending its life.
Ready to see what your office could look like?
“NORNORM's solution allowed us to swiftly set up a fully furnished office environment within our tight timeline. The flexibility to change, receive, and return furniture as needed provided a level of agility that traditional ownership simply couldn't match.”
— Florian Handschuh, klarx
FAQs
Is this renting furniture?
No. NORNORM is a subscription, not traditional rental. It includes design, flexibility, replacements, support, and circular reuse - not just furniture.
What's included in the subscription?
We provide you with all items that aren’t fixed to the floor, wall or ceiling. To give an example, this includes tables, chairs, sofas, and free-standing bookshelves, but not wall frames or lighting.
Can we change our setup later?
Yes. You can scale up, scale down, or change furniture as your needs evolve, and your monthly subscription simply changes to reflect the change in square metres you have furnished.
What happens if we move office?
We adapt the furniture to your new space. You keep the subscription, not the old layout.
Is there a minimum commitment?
Yes. The notice period is six months. There are no long-term contracts.
How quickly can we get started?
Designs are ready in 48 hours once you've sent us your floor plan. Delivery and installation can be completed in as little as four weeks.