How NORNORM works: A step-by-step guide to our office furniture subscription
From brief to workspace
DESIGN IN 48 HOURS
Send your floor plan & design requirements
Get a 3D design of your workspace and make changes
DELIVERED AS FAST AS 4 WEEKS
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We source, restore, and prepare your furniture
Your workspace is delivered and installed from 4 weeks
LIVING WITH THE SERVICE
Start working in your new office
Always-on service and support - report issues, request support, and manage your furniture
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Full flexibility with unlimited changes - swap furniture whenever you need
design
Every workspace starts with a plan
Step 1: Share your floor plans and needs
Share your floor plan and tell us how your team works. We'll design around your space, goals, and ways of working - whether it's a single zone or an entire office.
Step 2: See your office in 3D
Review a detailed 3D design before you commit. Share it with your team, request changes, and refine every detail until it's right.
setup
We prepare, deliver, and install - end to end.
Step 3: We prepare your workspace
Once your design is approved, we source and prepare every piece from our circular ecosystem. Each item is carefully restored, quality checked, and made ready for your workspace.
Step 4: Delivery and installation
On the agreed date, we deliver, assemble, and install everything on site. Your workspace is ready to use from day one.
change
Your workspace evolves with your business
Step 5: Move into your new workspace
A workspace that works from day one. Your office is ready for everyday use, planned around how your team actually works.
Step 6: Always on-service and support
Manage your workspace through the NORNORM platform. Report issues, request support, and keep everything running smoothly - all in one place.
Step 7: Adapt as things change
As your business evolves, your workspace can too. Add, remove, or swap furniture without starting over, and we'll help redesign your office whenever your needs change.
Step 8: We close the loop
Furniture stays in use, even when plans change. If you end your subscription, we collect, inspect, refurbish if needed, and prepare each piece for its next workspace - reducing waste and extending its life.
Ready to see what your workspace could look like?
“NORNORM's solution allowed us to swiftly set up a fully furnished office environment within our tight timeline. The flexibility to change, receive, and return furniture as needed provided a level of agility that traditional ownership simply couldn't match.”
— Florian Handschuh, klarx
FAQs
No. NORNORM is a subscription, not traditional rental. It includes design, flexibility, replacements, support, and circular reuse - not just furniture.
We provide you with all items that aren’t fixed to the floor, wall or ceiling. To give an example, this includes tables, chairs, sofas, and free-standing bookshelves, but not wall frames or lighting.
Yes. You can scale up, scale down, or change furniture as your needs evolve, and your monthly subscription simply changes to reflect the change in square metres you have furnished.
We adapt the furniture to your new space. You keep the subscription, not the old layout.
Yes. The notice period is six months. There are no long-term contracts.
Designs are ready in 48 hours once you've sent us your floor plan. Delivery and installation can be completed in as little as four weeks.