NORNORM Circular Passport at Your Service – for Maximum Flexibility and Circularity

Client showcase

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Circularity

Always dedicated to ensure stellar customer service to our clients, NORNORM now unveils the first edition of the Mobile Circular Passport. Embedding technology to make it easier for our clients to gain information on, receive help with, and take care of their office furniture, the passport stands ready at your service. By scanning the QR code attached to your NORNORM furniture, you are now set to report problems, view product details and even explore your furniture's circular history, all in one go.

Less climate impact

Office location

Office size

Design style

Challenges & Objectives

NORNORM's Solution

Impact

Looking to furnish your own office?

NORNORM Circular Passport at Your Service – for Maximum Flexibility and Circularity

Client showcase

#

Circularity

Embedding technology to make it easier for our clients to gain information on, receive help with, and take care of their office furniture, the passport stands ready at your service.

Less climate impact

Office location

Office size

Design style

Looking to furnish your own office?

NORNORM Circular Passport at Your Service – for Maximum Flexibility and Circularity

Always dedicated to ensure stellar customer service to our clients, NORNORM now unveils the first edition of the Mobile Circular Passport. Embedding technology to make it easier for our clients to gain information on, receive help with, and take care of their office furniture, the passport stands ready at your service. By scanning the QR code attached to your NORNORM furniture, you are now set to report problems, view product details and even explore your furniture's circular history, all in one go.

SCALE UP YOUR BUSINESS, DOWNSIZE, PIVOT

Regardless of why you're moving, a new office offers the opportunity to create a work environment that fosters creativity, well-being, and productivity. One that better reflects your company’s core values and strengthens your brand. But to set your business up for success—both today and in five years—you need to make the right choices.

The moving process itself requires careful planning and can feel overwhelming. But don’t worry. Like any process, it can be broken down into a series of simple steps. We’ve put together a 10-step checklist to help make your move both easier and more enjoyable.

See the move as an opportunity – not just a necessity!

Technology advancements, market changes, and future business plans—since you’re considering a move, you already know that your company’s needs are evolving. It’s important to think about what functions your new office should accommodate: open workspaces, quiet rooms, meeting rooms, kitchens, and social areas. But also, think long-term.

  • Can the space be easily reconfigured?
  • Will a meeting room today need to become an open workspace in a few years?


Location is another crucial factor—along with budget. The office’s area can impact both your brand image and attractiveness as an employer. A well-connected location with good transport links is always a plus.

2. FIND THE RIGHT OFFICE SPACE: 
USE BOT LOGIC AND EMOTION


Your new office should satisfy both the head and the heart. Practical factors like size, budget, and lease terms are essential—but it should also feel like a place where your team can thrive.


To navigate the market, you can work with a real estate agent who represents property owners. However, searching on your own often gives you better control over available options. Use websites like objektvision.se and lokalguiden.se, or visit property companies’ websites directly. There are also platforms that specialize in flexible office and co-working solutions.

3. REVIEW YOUR CURRENT CONTRACTS


Before booking viewings, review your existing agreements.

  • How long are you committed to your current lease?
  • What services (e.g. alars, internet, printers, coffee machines) are tied to the office?


It’s also important to set a realistic timeline for your move—establishing clear deadlines for when you need to be in the new space.

4. MASTER THE OFFICE VIEWINGS


Ask lots of questions! When evaluating an office, it’s not just about square meters, but also how efficiently the space can be used.


Are there wasted areas, like long hallways?
Is the layout flexible for future needs?


Take as much documentation as possible. In addition to floor plans, photos and videos can help when discussing options with colleagues.

5. SECURE THE INFRASTRUCTURE


At this stage, you should have signed a contract and can start detailed planning.


Check what’s included in the rent.
Discuss with the landlord how electrical outlets, networks, and security systems should be positioned.

6. SIMPLIFY THE FURNISHING DECISIONS


Now it’s time to think about furniture—this should be a fun part of the process! Instead of buying expensive furniture that may not suit future needs, consider a subscription model.


With NORNORM’s furniture subscription, for about the price of a cup of coffee per day per employee, you get fully furnished, flexible workspaces.


Need to convert a meeting room into workstations? No problem.
No need for certain furniture anymore? They get restored and reused elsewhere.


NORNORM furnishes your dream office in just six weeks—from design to installation.


✔️ Send a floor plan → Receive a 3D design proposal within 48 hours.
✔️ No large investments. No hassle. No dealing with multiple suppliers.

7. CUSTOMIZE YOUR OFFICE TO REFLECT YOUR BRAND


Your office is a showcase for your brand. To create an environment that truly represents your company, think beyond expensive furniture.


✔️ Wall colors, lighting, signage, textiles, and decorations can make a huge difference.
✔️ Plants not only enhance aesthetics but also reduce stress and boost productivity.


As they say: "The devil is in the details."

8. BOOK MOVERS, ENAGE EMPLOYEES AND INFORM STAKEHOLDERS


Next, hire a moving company. Check references and compare quotes. Decide if you’ll pack yourselves or let the movers handle it. Also, consider:


Do you need moving boxes?
Should employees work from home during the transition?


Communicate with your team! A move affects everyone. Make sure they understand why you’re moving and get them excited about the new space.


✔️ Organize office tours before moving to help employees feel involved.
✔️ Inform customers and service providers about your new address.

9. MOVE IN!


Congratulations! You’ve reached the finish line. Take a deep breath and enjoy the moment.


(And remember—it’s always more fun to unpack than to pack!)


If you've chosen a flexible office furniture solution, you can be even more relaxed, knowing your setup can evolve as your needs change.

10. CELEBRATE! (AND ADJUST IF NEEDED)


Now for the best part—celebrate! Host a proper office-warming party and showcase your new space to employees, clients, and partners.


(And if you’ve subscribed to NORNORM, you’ll never be stuck with a fixed office design—you can continuously adapt your workspace at no extra cost.)

NORNORM Circular Passport at Your Service – for Maximum Flexibility and Circularity

Always dedicated to ensure stellar customer service to our clients, NORNORM now unveils the first edition of the Mobile Circular Passport. Embedding technology to make it easier for our clients to gain information on, receive help with, and take care of their office furniture, the passport stands ready at your service. By scanning the QR code attached to your NORNORM furniture, you are now set to report problems, view product details and even explore your furniture's circular history, all in one go.

“The Circular Passport is truly a way to deliver on our furniture-as-a-service promise, being a tool that provides excellent customer service to our clients, while also embodying NORNORM's pledge to circularity and flexibility.”

- Ulf Öman, Customer Experience Manager at NORNORM

Features

Report a Problem

Encountering an issue with your furniture? The Circular Passport simplifies the process of reporting problems. Ready for full functionality in Q2 2024, this feature promises a seamless experience in ensuring your furniture remains in perfect condition, underscoring our dedication to hassle-free service and sustainable quality.

Product Details

Curious about the specifics of your furniture? With the Circular Passport, detailed product information is just a scan away. From measurements and weight to CO2 emissions, we provide full transparency about the environmental impact and physical attributes of your furniture, empowering you with all the knowledge you need.

Circular History

With the Circular Passport, you’re invited to explore the circular history of your furniture. Discover the story of past locations and learn about the value of each piece's role in NORNORM's circular ecosystem.

furniture-passport

Get started

Discover the new era of furniture ownership with NORNORM's Circular Passport. Just scan the QR code (usually found underneath your NORNORM furniture) to learn more. Should you find that any furniture included in your subscription lacks QR codes, we encourage you to reach out to us. We’re eager to facilitate their integration during your upcoming service interaction or at the next scheduled check-in.

You can always report any broken furniture, request a change for your office, or ask about invoicing through accessing your subscription page. If any questions arise, please reach out to us at support@nornorm.com and we will be happy to help.

Nanna Gelebo (BCG) on Bridging Linear and Circular Business Models
Nanna Gelebo has been a Partner at the Boston Consulting Group (BCG) in Stockholm for 12 years, with a strong track record of driving transformative change in the retail sector on everything from strategy to implementation.
Key Insights
Nanna discusses the concept of 'cross-fertilisation' between linear and circular business models. She highlights the importance of transforming transactional customer relationships into relational ones through circular efforts, emphasising that rental and second-hand products can serve as gateways for consumers into more sustainable consumption patterns. This approach not only benefits the environment but also opens new avenues for business growth.
Takeaway
Linear business models do not have to stay linear. You can start to become more circular by gradually integrating a circular business model into your current linear one, through e.g. rental and second-hand products, building a circular set-up that suits your business specifically.
Marcus Linder (RISE) on Evaluating and Ensuring Circular Claims
Marcus Linder is the Director of Business Design at the Research Institute of Sweden (RISE). He holds a PhD in Technology Management and Economics from Chalmers University of Technology, specified in environmental research, with his research having been applied industrially in procurements by industry giants such as Volvo.
Key Insights
Marcus brings attention to the critical aspect of a product's end-of-life plan. He emphasises that being 'potentially circular' is insufficient without a concrete and, preferably legally binding, plan for product lifecycle management. This perspective is crucial for customers evaluating circular claims, pushing companies to not just promise sustainability but to embed it into their actual business practices.
Takeaway
To remain credible towards industry peers and customers, the best practice is to have a clear, communicable, and incentivised plan for your circular business model that customers can trust and rely on. It is important that customers should be able to evaluate and ensure your claim of circularity and end-of-life product plans.
Vojtech Vosecky on Being Authentic when Marketing your Circular Efforts
Vojtech Vosecky is one of the leading circular economy advocates, with experiences ranging from being the co-founder of the successful think-tank Institute of Circular Economy, working for the European Parliament, and the world-leading organisation Circle Economy. In 2022, he was also selected as one of the Top Green Voices to follow in Europe by LinkedIn.
Key Insights
Vojtech stresses the importance of being hyper-authentic in the communication of your circular business principles. For him, it’s about being bold in stating what you stand for, challenging misconceptions, and creating moments of realisation for your audience (think true “aha-moments”). His approach - educate, inspire, and agitate - is a formula that companies can use to effectively market their circular efforts. Vojtech highlights that no matter the format of your marketing, and to avoid the trap of greenwashing, be authentic and stand your ground, whilst always backing up with research. That always wins.
Takeaway
When marketing your circular or sustainable business efforts, especially on LinkedIn, use the three principles of educating, inspiring, and agitating - ideally in one go. Be authentic, use visuals, and create truly educating moments. Use facts whenever you can. However, be careful not to over-do them - and always, always, double check them.
“In the end, what is it about? It's about creating a relationship between the user and this object. I think we all have a strong link to things that are meaningful, that have been charged by accompanying our life.”

Some subtitle

In the end, what is it about? It's about creating a relationship between the user and this object. I think we all have a strong link to things that are meaningful, that have been charged by accompanying our life.

NORNORM Circular Passport at Your Service – for Maximum Flexibility and Circularity

Always dedicated to ensure stellar customer service to our clients, NORNORM now unveils the first edition of the Mobile Circular Passport. Embedding technology to make it easier for our clients to gain information on, receive help with, and take care of their office furniture, the passport stands ready at your service. By scanning the QR code attached to your NORNORM furniture, you are now set to report problems, view product details and even explore your furniture's circular history, all in one go.

“The Circular Passport is truly a way to deliver on our furniture-as-a-service promise, being a tool that provides excellent customer service to our clients, while also embodying NORNORM's pledge to circularity and flexibility.”

- Ulf Öman, Customer Experience Manager at NORNORM

Features

Report a Problem

Encountering an issue with your furniture? The Circular Passport simplifies the process of reporting problems. Ready for full functionality in Q2 2024, this feature promises a seamless experience in ensuring your furniture remains in perfect condition, underscoring our dedication to hassle-free service and sustainable quality.

Product Details

Curious about the specifics of your furniture? With the Circular Passport, detailed product information is just a scan away. From measurements and weight to CO2 emissions, we provide full transparency about the environmental impact and physical attributes of your furniture, empowering you with all the knowledge you need.

Circular History

With the Circular Passport, you’re invited to explore the circular history of your furniture. Discover the story of past locations and learn about the value of each piece's role in NORNORM's circular ecosystem.

furniture-passport

Get started

Discover the new era of furniture ownership with NORNORM's Circular Passport. Just scan the QR code (usually found underneath your NORNORM furniture) to learn more. Should you find that any furniture included in your subscription lacks QR codes, we encourage you to reach out to us. We’re eager to facilitate their integration during your upcoming service interaction or at the next scheduled check-in.

You can always report any broken furniture, request a change for your office, or ask about invoicing through accessing your subscription page. If any questions arise, please reach out to us at support@nornorm.com and we will be happy to help.

NORNORM Circular Passport at Your Service – for Maximum Flexibility and Circularity

Always dedicated to ensure stellar customer service to our clients, NORNORM now unveils the first edition of the Mobile Circular Passport. Embedding technology to make it easier for our clients to gain information on, receive help with, and take care of their office furniture, the passport stands ready at your service. By scanning the QR code attached to your NORNORM furniture, you are now set to report problems, view product details and even explore your furniture's circular history, all in one go.

“The Circular Passport is truly a way to deliver on our furniture-as-a-service promise, being a tool that provides excellent customer service to our clients, while also embodying NORNORM's pledge to circularity and flexibility.”

- Ulf Öman, Customer Experience Manager at NORNORM

Features

Report a Problem

Encountering an issue with your furniture? The Circular Passport simplifies the process of reporting problems. Ready for full functionality in Q2 2024, this feature promises a seamless experience in ensuring your furniture remains in perfect condition, underscoring our dedication to hassle-free service and sustainable quality.

Product Details

Curious about the specifics of your furniture? With the Circular Passport, detailed product information is just a scan away. From measurements and weight to CO2 emissions, we provide full transparency about the environmental impact and physical attributes of your furniture, empowering you with all the knowledge you need.

Circular History

With the Circular Passport, you’re invited to explore the circular history of your furniture. Discover the story of past locations and learn about the value of each piece's role in NORNORM's circular ecosystem.

furniture-passport

Get started

Discover the new era of furniture ownership with NORNORM's Circular Passport. Just scan the QR code (usually found underneath your NORNORM furniture) to learn more. Should you find that any furniture included in your subscription lacks QR codes, we encourage you to reach out to us. We’re eager to facilitate their integration during your upcoming service interaction or at the next scheduled check-in.

You can always report any broken furniture, request a change for your office, or ask about invoicing through accessing your subscription page. If any questions arise, please reach out to us at support@nornorm.com and we will be happy to help.

NORNORM Circular Passport at Your Service – for Maximum Flexibility and Circularity

Always dedicated to ensure stellar customer service to our clients, NORNORM now unveils the first edition of the Mobile Circular Passport. Embedding technology to make it easier for our clients to gain information on, receive help with, and take care of their office furniture, the passport stands ready at your service. By scanning the QR code attached to your NORNORM furniture, you are now set to report problems, view product details and even explore your furniture's circular history, all in one go.

“The Circular Passport is truly a way to deliver on our furniture-as-a-service promise, being a tool that provides excellent customer service to our clients, while also embodying NORNORM's pledge to circularity and flexibility.”

- Ulf Öman, Customer Experience Manager at NORNORM

Features

Report a Problem

Encountering an issue with your furniture? The Circular Passport simplifies the process of reporting problems. Ready for full functionality in Q2 2024, this feature promises a seamless experience in ensuring your furniture remains in perfect condition, underscoring our dedication to hassle-free service and sustainable quality.

Product Details

Curious about the specifics of your furniture? With the Circular Passport, detailed product information is just a scan away. From measurements and weight to CO2 emissions, we provide full transparency about the environmental impact and physical attributes of your furniture, empowering you with all the knowledge you need.

Circular History

With the Circular Passport, you’re invited to explore the circular history of your furniture. Discover the story of past locations and learn about the value of each piece's role in NORNORM's circular ecosystem.

furniture-passport

Get started

Discover the new era of furniture ownership with NORNORM's Circular Passport. Just scan the QR code (usually found underneath your NORNORM furniture) to learn more. Should you find that any furniture included in your subscription lacks QR codes, we encourage you to reach out to us. We’re eager to facilitate their integration during your upcoming service interaction or at the next scheduled check-in.

You can always report any broken furniture, request a change for your office, or ask about invoicing through accessing your subscription page. If any questions arise, please reach out to us at support@nornorm.com and we will be happy to help.